Cbaij Privacy Policy — your data is completely safe with us

1Introduction

Cbaij.bet (referred to herein as "cbaij") is a trusted online betting platform for bettors in Bangladesh. We believe that protecting your personal data is not merely a legal obligation — it is our responsibility and a reflection of the respect we have for you.

This Privacy Policy has been written in English to ensure every user can easily understand what data cbaij collects, how it is used, and how it is kept secure. Our Privacy Policy is built to meet international standards.

Transparency is the cornerstone of cbaij's Privacy Policy. We have nothing to hide — where your data goes and how it's used is all clearly stated in this Policy. Your trust means everything to us.

2What Data We Collect

Cbaij only collects information that is genuinely necessary to provide our services. We do not gather excessive or irrelevant data. A detailed breakdown of the information collected under our privacy policy is provided below.

The information listed above is collected through registration forms, the KYC process, during transactions, and automatically via cookies and log files. cbaij never stores your password or full card number.

• Information you provide during registration is collected directly from you.
• Every login and betting activity is automatically logged.
• For mobile app users, additional data may be collected depending on the device permissions granted.
• Information shared via live chat may be retained to help improve our services.

3Purpose of Data Use

Cbaij uses your data only for specific, legitimate purposes. Every use case is clearly outlined below in accordance with our Privacy Policy.

• Account management: To create, maintain, and secure your account.
• Payment Processing: To process deposits and complete withdrawals.
• KYC & age verification: To verify that users are 18+ and to confirm identity.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer support: To address your questions and resolve any complaints.
• Service Improvement: To conduct analytics that help us improve your experience on the platform.
• Promotional Communications: To send you offers and updates with your consent (you can unsubscribe at any time).
• Legal Obligation: To comply with applicable laws and cooperate with regulatory authorities.

4Data Sharing & Disclosure

When and with whom cbaij may share your data is the most critical part of this Privacy Policy. We only share information in the limited circumstances outlined below.

• Payment Providers: For processing transactions via bKash, Nagad, Rocket, and bank transfers — only the information strictly required.
• Technology Service Providers: With server hosting and cybersecurity providers — under strict confidentiality agreements.
• Law Enforcement: Data may be disclosed under a court order or other legal obligation.
• Fraud prevention agencies: With relevant authorities for the prevention of financial crime.

Beyond the above, cbaij will never sell, rent, or share your data with third parties under any circumstances. Every service provider we work with is contractually bound to uphold the same privacy standards.

5Cookie Policy

Cbaij uses cookies on its website. Cookies are small text files stored in your browser that help the site recognize you and enhance your experience.

• Essential Cookies: For login sessions and site security — the site cannot function without these.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: Collects anonymous data to help us understand how the site is used.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can disable non-essential cookies through your browser settings, though this may affect the functionality of certain services. The cbaij mobile app uses equivalent local storage technology in place of cookies.

6Data retention period

Cbaij retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of data, as outlined in this Privacy Policy.

• Account information: For the full duration your account is active, and for up to 5 years after it is closed.
• Transaction Records: Retained for up to 7 years as required by law.
• KYC Documents: For up to 5 years from the date of verification.
• Communication Logs: Retained for up to 2 years.
• Cookie data: Until the end of the session or up to 1 year, depending on the cookie type.

7Your Rights

Under cbaij's Privacy Policy, you have several important rights over your personal data. You can exercise these rights at any time.

• Right to Access: You can request to know what personal information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, email us at support@cbaij.bet. We typically respond within 30 business days. In some cases, legal obligations may prevent us from deleting or transferring certain data, but we will always explain why.

8Security Measures

Cbaij applies the highest industry security standards to protect your data. Our Privacy Policy is not just words on paper — it is enforced through real technical safeguards.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available and strongly encouraged.
• Regular security audits and penetration testing are conducted.
• Staff can only access the information necessary for their specific role.
• Suspicious activity is automatically detected and alerts are sent immediately.
• Data centers are protected by physical security measures and round-the-clock monitoring.

9Minor Protection

Cbaij strictly prohibits providing services to anyone under the age of 18. The protection of minors is the highest priority in our Privacy Policy.

• Age verification is mandatory at the time of registration.
• Additional KYC documents may be requested if there are grounds for suspicion.
• We do not knowingly collect information from any minor.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.

If you believe your child has registered on cbaij, please contact support@cbaij.bet immediately. We will act promptly.

10Policy Changes

Cbaij may update this Privacy Policy from time to time. We will notify you of any significant changes in advance via email or an in-platform notification.

• The date of each update will be noted at the top of this page.
• Re-consent may be required for significant changes.
• Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

11Contact

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, feel free to reach out. cbaij's data protection team is here to help.

• Email: support@cbaij.bet
• Subject Line: Write "Privacy Request" in the subject line for a faster response.
• Live Chat: Live chat support available directly on the website and app.
• Response Time: Usually within 24–48 hours; complex requests may take up to 30 business days.

Your privacy isn't just a policy matter to us — it's the foundation of how we do business. Use cbaij with confidence, knowing that every piece of your information is handled with respect and care.